RETURNS

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We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging.

To start a return, you can contact us at agcosmetix@gmail.com. Once your return is approved, we will provide you with a return shipping label and detailed instructions on where and how to send your package. Please note that the cost of return shipping will be deducted from your refund. Returns sent without prior authorization will not be accepted.
If you have any questions regarding the return process, feel free to reach out to us at agcosmetix@gmail.com.
 

DAMAGES AND ISSUES

Upon receiving your order, please thoroughly inspect the items. If you discover any defects, damages, or if you have received the wrong item, contact us immediately. We will promptly assess the issue and take the necessary steps to make it right.
 

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, the refund will be automatically processed through your original payment method. Keep in mind that the processing and posting of the refund by your bank or credit card company may take some time. We appreciate your patience in this regard.